Dana Gelb Safran, ScD serves as Senior Vice President of Performance Measurement and Improvement at Blue Cross Blue Shield of Massachusetts. In this role, Dana leads its initiatives to measure and improve healthcare quality, safety and outcomes. Dana also retains an active academic practice and is Associate Professor of Medicine at Tufts University School of Medicine. She serves as Co-Chair of Center for Accountable Care at Patient Centered Primary Care Collaborative. She serves as a Director of Partnership for Healthcare Excellence Inc. and Massachusetts Health Quality Partners Inc. Prior to joining BCBSMA, she was Director of The Health Institute at the Tufts Medical Center Institute for Clinical Research and Health Policy Studies. Dana is widely recognized as having contributed to the empirical basis for nation's push toward a more patient-centered health care system – and for developing measures of patient care experiences that are used nationwide, accepted as a national standard for this area of measurement, and used by the Medical Boards as part of their recertification process for physicians. Dana is an active member of multiple healthcare quality boards and committees locally and nationally including her role as a technical advisor to the National Quality Forum (NQF), a Governor's appointee to the Advisory Committee of the Massachusetts Healthcare Quality and Cost Council, Clerk and Board Member of the Partnership for Health Care Excellence (PHCE).
Dr. Safran holds the Doctor of Science degree in Health Policy from Harvard School of Public Health.